Terms and Conditions
Pets
Out of consideration for our guests, pets are not allowed!
Booking
Please note: The booking becomes binding at a payment of a deposit for confirmation (booking guarantee) and the transmission of the booking confirmation. In case of cancellation, the deposit will not be reimbursed
Additional charges and terms of payment
Deposit: We welcome written reservations via e-mail. The reservation will be confirmed once the deposit of 200 € per week has been paid.
Please fill in your name as the purpose of payment.
Bank details:
Cassa Raiffeisen di Funes
Mantinger Andreas – Hotel Gsoihof
IBAN: IT 24 P 08094 58410 000300002763
BIC: RZSBIT21049
The deposit will not be refunded in case of cancellation. We will also apply the below cancellation conditions.
Up to 1 month before holiday arrival no cancellation charges, from 1 month before arrival or short-term departure we have to charge 3 days.
Surcharge for shorter stays, per person and night:
1-3 nights = Euro 5,-
4-6 nights = Euro 3,-
Payment: With credit card, EC card, cash dispenser, cash
Please pay cash on site. The cash limit in Italy amounts to 2.999,99 €. The following payment methods are allowed: cash, EC card, cash dispenser. Not allowed: checks.
Arrival and departure
Arrival: On arrival day the apartment will ready for you starting from 2 p.m. Of course, you can also arrive earlier, but but the accommodations will ready for you only at 2 p.m. For arrivals after 5.30 p.m. we look forward to receiving a message from you.
Departure: On departure day, please leave your apartment not later than 10.30 a.m. Other times are possible upon request.
Cancellation
Cancellation conditions according to Art. 1382 Civil Code
According to the Italian Consumer Protection Code, there is no right of withdrawal. However, we grant you the right to withdraw according to following cancellation conditions as defined in art. 1382 (Civil Code):
Up to 1 month before holiday arrival no cancellation charges, from 1 month before arrival or short-term departure we have to charge 3 days.
In case of “no show” or early departure, the guest is required to fully pay for the entire booking period.
Please inform us in advance if you are unable to take your holiday.
This is a required information according to EU-Regulation No. 524/2013 of the European Parliament and the Council. The platform for the on-line-resolution of disputes in consumer law (ODR) of the European Commission can be found here: ec.europa.eu/consumers/odr/
Cancellation insurance
You never know…
We are looking forward to your visit. However, we recommend that together with the booking of your stay you close a “Cancellation Insurance”. This way, cancellation fees are covered and you can happily look forward to your vacation. Further information about costs and details of the “cancellation insurance” are available here:
Exlusion of liability
We strive to provide accurate and complete information on this website. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. We reserve the right to make changes without notice or to amend the information. Only the specific service offer or the booking confirmation is binding. For external links we can – despite careful control – assume no liability. For the content of linked pages exclusively their operators are responsible.
Data protection
For the purposes of the GDPR, we inform you that your data will be used and saved exclusively for processing your application and will not be disclosed or distributed to third parties. Regarding data processing, you are entitled to all rights according to the GDPR. The holder of the rights is Andreas Mantinger – For more information about your rights, please visit here.
Please note
We specifically refer to the legal provisions Art. 45-67 of the Italian Consumer Protection Code 206/2005.